General Terms and Conditions – Leadscraper

Last updated: May 2026

1. Scope

These General Terms and Conditions apply to all services and products provided by Deimann Com GmbH (hereinafter “Provider” or “Leadscraper”) via the website leadscraper.de and the platform app.leadscraper.de to business customers.

Use of the offering is reserved exclusively for entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), legal entities under public law, and special funds under public law. Consumers within the meaning of Section 13 BGB are excluded from using the offering.

Deviating, conflicting, or supplementary general terms and conditions of the customer shall not become part of the contract unless the Provider expressly agrees to their applicability in writing.

2. Subject Matter of the Contract

The subject matter of the contract is the provision of digital datasets (lead data) based on publicly accessible information about companies and their business contacts. The data is collected, filtered, structured, and made available automatically using technical procedures. The customer receives access through a credit-based or subscription-based model.

3. Conclusion of the Contract

A contract is concluded by registering on the platform and purchasing a credit package or a subscription. By completing the purchase process, the customer agrees to these General Terms and Conditions.

4. Prices and Payment Terms

The prices stated on the website at the time the contract is concluded shall apply. All prices are net prices plus the applicable statutory value-added tax. Payment shall be made exclusively in advance or through the payment service providers offered.

5. No Right of Withdrawal; No Refund

The customer uses the offering exclusively as an entrepreneur. A statutory right of withdrawal for consumers therefore does not apply. Refunds for credits or subscriptions already purchased are excluded to the extent permitted by law and subject to the customer’s mandatory rights in the event of defects.

6. Rights of Use

The customer receives a simple, non-transferable, and non-sublicensable right to use the data provided internally for the purpose of initiating the customer’s own B2B business relationships. Resale, rental, public disclosure, or any other provision of the data to third parties is not permitted without the Provider’s prior written consent.

7. Scope of Services and Availability of Lead Data

The Provider does not guarantee that the number of datasets requested by the customer will be available for every lead query. The results provided are based exclusively on publicly accessible information and vary depending on the target group definition, region, and market situation. The technology delivers the best technically possible result based on the criteria entered.

A lower number of results than requested by the customer does not constitute a defect in the service and does not give rise to any claim for refund or remediation. Only datasets that have actually been found and made available to the customer will be charged.

No warranty is given for the accuracy, completeness, or timeliness of the underlying public sources. The Provider carries out regular verification and update processes but cannot guarantee error-free data quality.

8. Data Protection and Customer’s Own Responsibility for Use

8.1 Separation of Responsibilities

The Provider and the customer are each separate controllers within the meaning of Art. 4 No. 7 GDPR. There is expressly no joint controllership pursuant to Art. 26 GDPR and no processing on behalf of a controller pursuant to Art. 28 GDPR.

The Provider is the controller for the collection, preparation, and provision of the data within the platform. Upon transmission of the data to the customer, the customer becomes an independent controller for any further processing.

8.2 Customer’s Own Responsibility for Contacting

The customer is solely responsible for the lawful use of the data provided, in particular for any form of contact with the affected persons or companies. Before making any contact, the customer undertakes to independently verify whether such contact is permissible under data protection law (in particular GDPR and BDSG) and competition law (in particular Section 7 UWG for email, telephone, and other electronic advertising).

The Provider assumes no responsibility and gives no warranty that any contact initiated by the customer is lawful. The Provider does not grant consent on behalf of the affected persons and cannot procure such consent.

8.3 Customer’s Obligations When Contacting

When contacting an affected person for the first time, the customer undertakes, where legally required, to transparently inform the person about the origin of the data and to fulfill any information obligations that may continue to apply to the customer under Art. 14 GDPR. The Provider makes publicly accessible lead information available at www.leadscraper.de/lead-information, which the customer may refer to as part of its initial approach.

8.4 Indemnification

The customer shall indemnify the Provider against all third-party claims, in particular claims by affected persons, other companies, or supervisory and competition authorities, arising from the customer’s use of the data — in particular from unlawful contact. The indemnification also includes the costs of an appropriate legal defense. Section 254 BGB remains unaffected.

9. Use as Reference

The Provider may use the customer’s company name and logo for reference purposes (e.g., on the website, in presentations, in advertising materials), unless the customer objects. An objection may be made at any time informally by sending a message to info@leadscraper.de and shall be implemented for the future.

10. Availability and Technical Functionality

The Provider endeavors to ensure the most uninterrupted availability of the platform possible. There is no entitlement to permanent accessibility. Scheduled maintenance work will, where possible, be carried out during low-traffic periods. In the event of unscheduled disruptions, the Provider will endeavor to remedy them in a timely manner.

11. Liability

The Provider shall be liable without limitation for damages arising from injury to life, body, or health that are based on a negligent or intentional breach of duty by the Provider, as well as for other damages based on an intentional or grossly negligent breach of duty by the Provider.

In the event of a slightly negligent breach of essential contractual obligations (cardinal obligations), the Provider’s liability shall be limited to the foreseeable damage typical for the contract. Essential contractual obligations are those whose fulfillment makes the proper performance of the contract possible in the first place and on whose compliance the customer may regularly rely.

Otherwise, liability — regardless of the legal basis — is excluded. Liability under the German Product Liability Act and for any guarantees assumed remains unaffected.

The above limitations of liability also apply in favor of the Provider’s legal representatives, executive employees, and other vicarious agents.

12. Confidentiality

All non-public information disclosed within the contractual relationship is subject to confidentiality. Both parties undertake not to disclose such information to third parties unless this is required by law or necessary for the performance of the contract.

13. Protection of Systems; Fair Use

The customer undertakes not to take any measures that may impair the functionality or security of the Provider’s systems (e.g., reverse engineering, automated crawling of the platform, exploitation of security vulnerabilities, load testing without consent).

In the event of abusive use — in particular systematic mass export or circumvention of technical protection measures — the Provider is entitled to temporarily or permanently block access. Fees already paid will not be refunded in such cases.

14. Changes to the General Terms and Conditions

The Provider reserves the right to amend these General Terms and Conditions with effect for the future, insofar as this is necessary and does not unreasonably disadvantage the customer. Changes will be communicated to the customer in text form (e.g., by email) at least 30 days before they take effect. If the customer does not object to the change in text form within 30 days after receipt, the amended General Terms and Conditions shall be deemed accepted; the customer will be separately informed of this consequence in the change notification. In the event of an objection, either party is entitled to terminate the contractual relationship at the time the change takes effect.

15. Data Protection

The Provider undertakes to comply with applicable data protection laws. Details are set out in the separate Privacy Policy and the Cookie Policy.

16. Final Provisions

• Place of performance is Hamburg, Germany.
• German law shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods.
• The exclusive place of jurisdiction for all disputes arising from or in connection with this contractual relationship shall be Hamburg, provided that the customer is a merchant, a legal entity under public law, or a special fund under public law.
• Should individual provisions of these General Terms and Conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.

If you have any questions about these General Terms and Conditions, please contact info@leadscraper.de.